In - depth Domain Expertise
With about 30 years of experience, Kran has an in-depth understanding of public administration and e-Governance. This expertise enables us to develop solutions that precisely address the unique challenges faced by government entities.
Comprehensive Project Lifecycle Management
GalaxyALMS: Our proprietary, fully automated Project Life Cycle Management System, GalaxyALMS, ensures accelerated project completion. It tracks every phase of the project, from initial client contact through to delivery and implementation, managing change requests, bug reporting, and software updates seamlessly. This system prioritizes deliverables, quality, and timelines, ensuring cost-efficiency.
Focus on Innovation with CPART Initiatives
Our Center for Public Administration Reinvention & Transformation (CPART) leverages emerging technologies like AI, ML, RPA, Blockchain, and Cybersecurity to drive innovative solutions in public administration, positioning Kran at the forefront of technological advancement.
High-Availability Clustering for Reliability and Performance
Our applications are hosted in a high-availability mode, leveraging a clustered architecture across the Web App, and Database layers. With this, we ensure maximum uptime, superior performance, and seamless scalability. This robust infrastructure minimizes downtime and ensures continuous, reliable service for mission-critical government operations.
Tailored Training and Support
As part of a project, customized training modules are developed to suit the specific end user requirements. Hands-on training is provided to end users and to system administrators for the effective use of the solution.
User Manual
By offering a comprehensive user manual that covers all aspects and functionalities of our solutions, we ensure that end users have convenient access to all necessary technical support in one place. The user manual is provided in both digital format within the software and in hard copy for easy reference.
Video / Audio Help
To enhance user experience, each screen includes a video/audio help link that provides a simple and effective demonstration of the workflow process for specific functions, ensuring easy reference for end users.
Continuous Improvement via Feedback
We actively seek and incorporate user feedback and statutory changes into our solutions. Seamless software upgrades ensure that improvements are integrated without disrupting the user experience.
On-Demand Support
Our solutions include an on-screen support request feature, allowing end-users to instantly submit support requests. This ensures that help is always available when needed, facilitating smooth and effective use of our systems.
Ease of Deployment and Maintainability
Our solutions are designed for minimal effort in setup, installation, and rollout. They are highly maintainable, allowing for the addition of users and features on demand, ensuring long-term usability and adaptability to evolving needs.
SMS / E-mail Integration
Our software includes integrated SMS and email functionalities, enabling effective and intuitive communication with users. This includes sending alerts and event-specific messages, enhancing user engagement and responsiveness.
Affordability and Cost Efficiency
We offer solutions with the best price/performance ratio in the industry, ensuring a lower total cost of ownership. Utilizing open technologies, our solutions are engineered for affordability, reducing both current and future costs. We specialize in custom-developed software and legacy modernization solutions, optimizing speed and performance while protecting IT investments
Extensive Experience and Expertise
With over 30 years of experience, we provide solutions that meet current needs while offering extensibility for future growth. Our extensive experience ensures easier implementation, upgrades, migration, and transition, helping clients run leaner and smarter as they grow.
Dedicated Client-Centric Approach
We prioritize our clients’ needs, maintaining open communication throughout the engagement lifecycle, from negotiation to solution delivery. Our dedicated approach ensures that we address all concerns and deliver customized solutions that meet specific requirements.
Adherence to e-Governance Standards
Our solutions comply with e-Governance standards, enhancing security through features like access control systems, automatic session termination, and CAPTCHA facilities. This ensures robust protection against unauthorized access and data breaches.
